Chumash Casino Resort
Director of Technology Services
Can you give us a look at your Technology Services department structure and areas of oversight?
It seems like your entire organization has a very team-oriented approach, what can you tell us about this?
What are some of the key projects your team has been involved with recently or has upcoming?
Do you have any expansion projects you are working on that you can tell us about?
What would offer up as advice to your peers in the industry?
I would say identify the needs of the business, make sure that those needs align to business strategy and put processes in place to make the necessary adjustments to plan in the case that they don’t. Most if not all business activities are dependent on technology giving us a near complete view of operations. We strive to engage the business at multiple levels to ensure alignment from leadership to the front line. What technology can enable the business to do is unlimited, but everything has a cost Never forget that you can always do your job better; the point of innovation is not just to show it but to offer value to the business.