Presentation Summary: Casino Resorts have to provide a higher level of food and retail services than before COVID while
Presentation Summary: Casino Resorts have to provide a higher level of food and retail services than before COVID while operating more efficiently to maximize revenue and profits. 365 Retail Markets will share success stories on how self-service solutions meet today’s challenges while lowering operational costs and increasing customer satisfaction. Learn how your property can employ different unattended retail strategies for both the front and back of the house.
Presenter: Jon Floyd, Sr. Executive Account Manager – International
Presenters Bio: Jon Floyd has 12+ years of experience helping clients in the Casino Resort, Convenience, and Foodservice industries increase revenue, labor efficiencies, and client satisfaction through the use of multiple self-service technology solutions. Jon develops new business relationships and oversees existing clients and Strategic Accounts in the US and Canada for 365 Retail Markets. Jon has two sons, Ian and Miles, and resides in Colorado with his wife, Malia, where they climb mountains, just started to learn to fly fish and enjoy other outdoor activities on the weekends year-round. With a Marketing Degree from the University of Nevada, Las Vegas, Jon is a graduate of the NAMA Executive Development Program at the Broad College of Business. Get connected with Jon on LinkedIn at https://www.linkedin.com/in/jonfloyd/
Presenter: Seth Stillings, National Account Executive
Presenters Bio: Seth Stillings has been working with resort, entertainment, and gaming organizations for 6+ years, helping them to install and operate self-service technology, that has met the needs of their guests and team members while keeping operational & overhead costs down. With 365, Seth oversees strategic partnerships with numerous business organizations across the country, including tribal and non-tribal gaming entities. A native of Atchison, KS, on the Missouri River, Seth now resides in midtown Kansas City, Missouri with his wife, Hillary, and their 125 lb. rescue dog, Davy. Seth is a graduate of Pittsburg State University (Pittsburg, KS) with a BS in Public Relations. Get connected with Seth on LinkedIn at https://www.linkedin.com/in/sethcstillings
(Tuesday) 1:00 pm - 2:00 am