Presentation Summary: The various ways Tribal Nations can and do generate revenue to support their people is incredibly complex. Revenue sources are siloed and incredibly diverse as are the programs
Presentation Summary: The various ways Tribal Nations can and do generate revenue to support their people is incredibly complex. Revenue sources are siloed and incredibly diverse as are the programs that they fund. As Tribal Nations look to scale their economies — taking full advantage of U.S. Federal Government funds, adding more business on reservations, and providing additional services to their communities — it is critical that they are able to manage all of this complexity in a modern, easy to use way.
This session will detail how to gain visibility into funding sources as well as investments to ensure proper stewardship and modern operations of critical businesses and services. Imagine being able to have full visibility into the services you provide your community as well as information on and their adoption rates. This enables you to engage directly to make improvements as needed and align the right resources to the right projects to deliver on the needs of your Nation. With workflow automated, Tribal Nations can align the work being done with overarching priorities and better track the results, ensuring that long-term strategic planning goals are being met.
Presenter: Mark Wohlgemuth, IT Transformation Consultant, ServiceNow
Presenter: Ryan Nunes, Tribal Nation Account Manager, ServiceNow
Presenters Bio: Ryan has been with ServiceNow for 3 years supporting Tribal Nations and their Enterprises leveraging workflow automation to accelerate digital transformation across departments and businesses. Prior to work with the Tribal Nations, he supported various federal agencies to modernize the delivery of services.
Presenter: Calvin Gerald-Kornmann, Tribal Nation Solution Consultant, ServiceNow
Presenters Bio: Calvin Gerald-Kornmann has more than 10 years of first-class support experience in the Non-Profit, Government, and Private sectors. Always delivering customer-focused, customer-driven IT service that has proven to provide “first contact resolution” to all support inquiries while decreasing costs and subsequent IT issues. ServiceNow Admin Certified and ITIL Foundations certified, Calvin has experience in driving customer solutions that help to improve business processes as well as increase user satisfaction with cloud-based workflow automation solutions.
(Tuesday) 1:00 pm - 2:00 am